December 29, 2020
INTRODUCTION
This privacy policy explains how we collect and use your personal information to serve you (the “User”). The basic terms of this policy cover all of H&you’s consumer facing operations in the European Union.
PERSONAL INFORMATION
The Data Process is committed to ensuring the right to privacy and protection of personal data of its Users. The Data Controllers shall process the personal data of Users using manual and electronic instruments, with logics which are strictly related to the aforementioned purposes, in a way which guarantees the security and confidentiality of such data.
The “User” has the right to make requests regarding your personal information. If you ask us to delete or stop using your personal information, we may not be able to honor that request if the information is required to process your payments or returns.
You may also contact us to make any requests related to your personal information (access or deletion of your personal information).
TYPES OF INFORMATION COLLECTED
We collect information about you such as your contact information, payment information, demographic information, shopping preferences and information about the devices you use to shop online.
We need to collect personal information in order to provide the products and services you request. If you do not provide the information requested, we may not be able to provide you with these products and services.
HOW ARE INFORMATION COLLECTED
We collect information about you in a variety of different ways:
– Information you provide to us, such as while making a purchase.
– Information we collect while you interact with our website, mobile or other apps, social media site, and other products and services (IP & MAC addresses and cookies).
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are little bits of computer code that collect data by tagging along with you while you browse. Most websites, including ours, wouldn’t work very well without certain cookies. They allow us to prevent crashes, display information, fix bugs, and ensure the security of our site (and your account). These types of cookies are often called “strictly necessary” cookies. Because they are needed for our site to work, we don’t provide you with an ability to opt-out of these cookies. But you can remove them by using your browser settings. Keep in mind that certain features of our site may not be available to you.
USE OF YOUR INFORMATION
We use your personal information to provide you with our products and services and to operate our business. We often use the information we collect for multiple purposes. For example, if you make a purchase on our website, we collect several types of data from you and use it in multiple ways: First, we use your shipping address to make sure that our products arrive at your door. We may also use your contact information to send you a receipt of purchase. We may look at your experience on our website to make improvements to it and try to tailor it to your needs.
STORAGE AND SECURISATION OF YOUR INFORMATION
- Personal information
Your personal information may be transferred, processed, or stored with a data protection regime of the European Economic Area. Adequate measures have been put in place, such as standard contractual clauses adopted by the European Commission to protect your personal information
- Information Retention.
We will retain your personal information for as long as needed to provide the service to you (for example, as long as you have an online account with us) or as needed to fulfill our own obligations, such as preventing fraud, meeting regulatory requirements, resolving disputes, improving our services or maintaining security, and in each case, as consistent with applicable law.
- Information Security.
We do our best to provide you with a safe and convenient shopping experience. We have put in place a wide variety of technical and organizational security measures to help protect you and the personal information we collect about you. Please note that we will never email you asking for account information like your user name, date of birth, credit card information, or other personal information. Finally, we will never email you with attachments that can be opened. If you received a suspicious email that appears to be from us please contact us.
- Third Party Services.
We are not responsible for, and this policy does not address, the privacy practices of other third parties, such as Facebook, Apple, Google, Microsoft, or any other app developers, social media platforms, operating system providers, wireless or telecommunications service providers, or device manufacturers. The inclusion of a link on our services does not imply an endorsement of the linked sites or services by us or our affiliates.
- Third Party Payment Service.
We make certain third-party payment service processors available to you such as PayPal or Apple Pay. If you wish to use one of these services, your personal information will be collected by such third party and will be subject to the third party’s privacy policy. We have no control over, and are not responsible for this third party’s collection, use, and disclosure of your personal information.
- Changes to this Policy.
We will post updates to our privacy policy on our website. If we change the policy in a manner that materially impacts your privacy rights, we will provide additional notice to you.
CONTACT INFORMATION
H&you is powered by X. LACAZE – SIRET n° 841 984 180 00015 – 13100 Aix-en-Provence – FRANCE.
Have questions or want more information? Contact customer service: handyoufashion@outlook.fr